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Introduction

The drafting, upkeep and communication of the rescue plan are based on the requirement of the Rescue Act (379/2011). In this rescue plan, there is an account:

for the conclusions of the assessment of hazards and risks;
for the safety arrangements of the building and the premises used in the operations;
regarding the instructions to be given to people for the prevention of accidents and acting in accident and danger situations;
other possible actions for independent preparation at the location. (Rescue Act 379/2011, Section 15))

The rescue plan must be kept up to date and it must be communicated in the necessary way to the persons in the relevant building or other site. (Government Decree on Rescue Action 407/2011, Section 2.)

There are also other requirements for safety in the Rescue Act; the most important of these are:
The owner and holder of the building and the operator must, for their part take care that the building, structure and its surroundings are kept in such condition that:

the risk of the starting, intentional starting and spreading of a fire is slight;
the people in the building can vacate the building in the event of fire or other sudden danger situation or they can be rescued in another way;
rescue operations are possible in the event of fire or another accident;
the safety of rescue personnel has been taken into account. (Rescue Act 379/2011, Section 9))

The following equipment and devices must be kept in working order and serviced and inspected appropriately:

extinguishing, rescue and prevention equipment;
devices that facilitate extinguishing and rescue work;
fire detection, alarm and other devices signalling the risk of an accident;
the lighting and signs of the exit routes;
the equipment and devices of the civil defence shelters (Rescue Act 379/2011, Section 12))

The owner and holder of the building and the operator must, for their part:

the starting of fires is to be prevented, as well as the arising of other hazardous situations;
the protection of persons, property and the surroundings in danger situations is to be prepared for;
the extinguishing of fires, and other such rescue measures that they are able to do independently, are to be prepared for;
start action for securing safe exit from fires and other danger situations, as well as action for making rescue operations easier. (Rescue Act 379/2011, Section 14))

Basic property information

Lunch and takeaway restaurant, café.

Basic information

Property name	Kupittaan paviljonki
Building address	Pyhän Henrikin aukio, Kupittaankatu 8 20520 TURKU
Number of buildings	1
Number of operators	1
Property owner	Turun Teknologiakiinteistöt Oy http://www.turunteknologiakiinteistot.fi/?id=4

Other information

The site falls within the area of the following rescue service: Southwest Finland. The rescue department's estimated time of arrival at the site is approximately 7 minutes.

Maintenance	Are Oy phone 0205305700 service 0205305700
Electricity supplier	Turku Energia Oy tel. 022628111 service line 080002001 http://www.turkuenergia.fi/kotitalouksille/asiakaspalvelu/ilmoita-sahkoverkon-viasta/
Water company	Turun Seudun Vesi Oy tel. 0408304400
Surveillance company's contact info	Avarn Security (AVARN) tel. 0106202000 On-call tel. 0106202000
Insurance company of the property	Pohjola Vakuutus Oy tel. 03030303 https://www.op.fi
Gathering area	St Henry's Square, courtyard area
Heating type	District heating
Main water shutoff	In the heating room
Heat distribution room	Rear door entrance, first door on the right
Electricity switchboard	Rear door entrance, vestibule on the left
Gas shut-off	In the storage area for LPG cylinders and above the gas stove in the kitchen.

Number of people

Total
	During the day	In the evening	At night
On weekdays	200	100	0
	Client flow, max. client places 130 persons.
On weekends	100	100	0
	Depending on the occasion

Organisation

Managing director of the company	Mikko Lehtinen Turun Tegnologiakiinteistöt phone 0400960626 mikko.lehtinen@teknologiakiinteistot.fi
Maintenance manager	Jani Jeromaa Turun Teknologiakiinteistöt Oy phone 0400218852 jani.jeromaa@teknologiakiinteistot.fi

Safety personnel for the property

Managing director	Pekka Ahonen Kupittaan paviljonki phone 022535808 info@kupittaanpaviljonki.fi
Safety officer	Jani Jeromaa Turun Teknologiakiinteistöt Oy phone 0400218852 jani.jeromaa@teknologiakiinteistot.fi

Important numbers of the property

Task	Name	Telephone number	Service phone number
Maintenance company	Are Oy	0205305700	0205305700
Surveillance company's contact info	Avarn Security (AVARN)	0106202000	0106202000

Other important numbers

Operator	Telephone number	Duty hours
Public emergency numbers	112	24 h
Poison information centre	0800 147 111	24 h

Hazards

A hazard is a factor or circumstance that can cause harm or bring about an adverse event.Risk is the combined effect of the probability and severity of harm associated with a threat.

Risk and probability	Causes and consequences	Preparedness
Fire (possible)	Reasons for occurrence: Open fires, candles, smoking, electrical appliances, electrical switchboards and installations, vehicles, fire work, cooking, arson (excess combustible material at waste site, goods on building walls) Consequences: Personal injury and damage to property	Use of open fires only under supervision, no use of broken electrical appliances, fire work only with a fire permit and card, proper waste sorting, no excess combustible material stored on building walls
Accident (possible)	Reasons for implementation: Winter slipperiness, snow or ice falling from roofs, falls in public areas, traffic accident, accidents at work Consequences: Personal injury	Winter maintenance by the building maintenance service (prevention of slipping, snow removal if necessary), notification of any deficiencies to the maintenance service, caution when using stairs and especially outside in winter, maintenance of public areas (e.g. cleaning, not storing excess items in passageways).
Accidents, vandalism, theft (unlikely)	Reasons for implementation: Open/unlocked front door or premises door Consequences: Property damage, risk of personal injury	Keeping doors to warehouses and other premises locked, notifying maintenance if any deficiencies in door locking are found
Water damage (possible)	Reasons for implementation: Lack of maintenance/control, freezing, blockages, equipment failure, storm Consequences: Property damage	Maintenance and upkeep of the building's plumbing system, maintenance of storm drains. Report any observed leaks to property maintenance and upkeep.
Electrical outage (possible)	Reasons for occurrence: Lightning, storm, equipment failure Consequences: Equipment failure, premises freezing in winter	Self-preparedness, e.g. torch, candles, matches, spare power supply for charging mobile phone, warm clothes in winter. Evacuate the building if the situation becomes protracted
Gas hazard (unlikely)	Reasons for implementation: Transport of dangerous goods, fire in the vicinity Consequences: Shelter in place.	Follow the instructions of the authorities, refer to the general instructions for the general danger sign.
Radiation hazard (unlikely)	Reasons for occurrence: Radiation accident Consequences: Shelter in place	Follow instructions from the authorities, home security, familiarise yourself with the instructions in advance

Safety procedures

Safety equipment

Exit guide, security or signal light

Emergency exit signs show how to to exit the building. Any faulty or incomplete signs must be reported to property maintenance services.

Exit guide, security or signal light
Location	In the heating room
Coverage	Entire property
Service person	Juha Isotalo Are oy

First aid

According to the Occupational Safety and Health Act (738/2002) 46 §, the employer is obligated to ensure the availability of first aid to employees and other personnel at the work place, to provide directions for getting first aid, as well as reserve enough first aid supplies at the work place or in its close proximity.

The ambulance will be directed to: Front door, vehicle access via Hippoksentie and Blomberginaukio.

The property has the following first aid items available:
Utensil	Location
First aid cabinet	Back room

Fire safety

Emergency exit routes

The principle of exit safety is that all spaces of the building must haveat least two exit routes at all times which do not require keys or othertools to open the doors. Doors are not to be kept double-locked during working hours. Objects are not to be stored in front of the exits.

Gathering area: St Henry's Square, courtyard area

Hot work

Hot work is defined as work in which sparks arise or in which naked flames or other heat sources are used and may cause a fire hazard. Such work includes e.g. oxyacetylene and arc welding, flame and arc cutting, disc cutting and metal grinding, which create sparks, as well as work involving the use of gas burners, other open fire or combustion air blowers. Alternative methods must always be considered for hot work due to the fire hazard it presents.

Carrying out hot work always requires a hot work licence. The person carrying out the hot work must have a valid hot work card.

Action guidelines

The following pages contain a guide on accident prevention and on how to act in accident and danger situations. Read the action guide carefully!

The correct actions, solutions, and choices prevent and limit accidents. This way accidents can be minimised or they can be prevented altogether.

Safety and security are our shared concern!

Alerting help

In all urgent emergency situations, whether it be a police, fire department, paramedic, or a social worker case involving an urgent need for help CALL THE EMERGENCY NUMBER: 112

Call the emergency number yourself if you can: It is important to make the emergency call yourself, if the matter concerns you. The victim has more knowledge on the situation, based on which the dispatcher can send help accordingly. Using middle-men to make the call can delay getting the right kind of help on site.
Tell what happened: The emergency centre dispatcher will ask the caller about what happened so that they can send the appropriate assistance.
Give the exact address and municipality: The emergency centre might have several same addresses in different municipalities/cities in its service area. Therefore it is also important to know the name of the town/city/municipality where the accident has taken place.
Answer the questions that are asked of you: The questions asked by the dispatcher are important. They do not delay alarming for help. In urgent cases the dispatcher already alerts the authorities and other partners during the call, and gives them more information on what has happened.
Act according to the information given to you: The dispatcher is trained to give instructions in various types of situations. It is important to follow the given instructions. Correct initial actions often play an important role in the end result.
End the call only after you're given permission to do so.: Ending the call too soon may delay the help from arriving. After you are given the permission to end the call, end it. Keep the phone line open. The dispatcher or the help on its way may need additional information on what has happened.

In an emergency, the rescue department shall be guided as follows:

Front door, vehicle access via Hippoksentie and Blomberginaukio

Sudden illness or accident

Clarify and check

What has happened?
Check the person's condition (do they wake up, are they breathing?)

Give first aid if needed.

Turn an unconscious but breathing patient into the recovery position on their side.
If the person is not breathing, start with first aid.

Make an emergency call.

Call the number 112.
Tell where you are calling from. Pyhän Henrikin aukio, Kupittaankatu 8, TURKU
Tell what happened
Act according to directions.
Inform the emergency centre of any changes that take place in the condition of the patient.

Adult basic resuscitationRecognition of cardiac arrest

basic resuscitation should be started for every unresponsive patient
- who is not breathing
- whose breathing is not normal
loud/crackling and irregular breathing in an unresponsive person indicates cardiac arrest

Emergency notification

An emergency call should be made immediately to the public emergency number 112
- if the person is unresponsive
- if the person is not breathing normally
If you are resuscitating the person alone
- put the phone on speakerphone
- you can resuscitate and listen to the instructions from the emergency centre

CPR

CPR should be started as soon as possible
- the point of application of pressure is the lower part of the sternum
- place the base of the palm of one hand on the pressure point and the other hand on top of it
- it is recommended to change the pressure reliever every 2 minutes (if possible)
The stimulation should be started with 30 compressions

Puff release

Alternate between 30 compressions and 2 inflations
Blow two calm puffs of about one second each
- the chest should rise and fall with the blows
If puffing fails, continue uninterrupted puffing

Fire

Save and warn

Rescue those in immediate danger and warn others.
Direct people to the gathering area.

Extinguish and contain

Try initial extinguishing and avoid smoke. Do not put yourself in danger.
Contain the spreading of the fire and smoke by closing the windows and doors that lead into the fire area.

Alert

Alert the fire department by calling 112 from a safe location.
Say where you are calling from, where the fire is (address and floor) and if there are people in danger.
Do not hang up the phone until you are given permission to do so.

Guide

Direct the rescue personnel to the location.
In an emergency, the rescue department shall be guided as follows: Front door, vehicle access via Hippoksentie and Blomberginaukio

In evacuation situations the gathering area is: St Henry's Square, courtyard area

Activities at the meeting place

Meeting place: St Henry's Square, courtyard area

Depending on the situation, consider whether it is safe to stay at the designated assembly point or whether people should be directed elsewhere, for example to a nearby property.Things to remember at the assembly point:

dealing with any injured persons, informing security staff
care for persons with reduced mobility or other disabilities
inform the rescue services if you know someone is trapped inside

If the assemblypointis not safe, move to a safer place (further away from the building or temporarily to a nearby building). If necessary, the authorities will designate shelters for longer-term protection.

Assisting people with reduced mobility in emergency situations

In an emergency situation, the movement of people with reduced mobility out of the building may be difficult and slow. Try to help them as much as you are able to.

Things to consider when helping people with reduced mobility

Help a person with reduced mobility to exit, within the limits of your own capabilities.
Take care of the person you helped also after getting out.

Water damage

Action guide

Disconnect power from where the leak is and from its proximity.
Stop the water from flowing, from i.e. the water mains, if possible.
Notify of the situation immediately:
- to the maintenance personnel: Are Oy, phone 0205305700, service 0205305700
Contact the emergency number if needed 112.
Main water shutoff: In the heating room
Heat distribution room: Rear door entrance, first door on the right
Electricity switchboard: Rear door entrance, vestibule on the left

Should there be threat of water outside the building

Inform property maintenance and, if needed, the emergency centre on 112.

Under threat of violence

In an unarmed threat situation, do the following.

Act calmly and try to reassure the person with your own behaviour.
Make sure you do not turn your back or corner yourself so that you always have an escape route from the threatening person.
If possible, ask for help.
Run away and help others to escape from the scene

Take care of your own safety. Try to direct the threatening person to a place where they cannot be harmful to others. After the incident, report the incident to the police if necessary.If the threatening person has a weapon, do the following.

Do not resist.
Do only what the threatening person tells you to do.
If possible, try to warn others.
After the incident, call 112. Listen to the instructions and act on them.

Any threat or observation of a possible threatening situation must be taken seriously and reported to the police immediately.

Bomb threat

Bomb threats are often baseless and made by a disturbed person, but they should always be taken seriously and any threat should be reported to the police. The important thing is to maintain your composure and calm.

When the threat comes over the phone
Remain calm. Prolong the call.
Take notes. Write the threat down verbatim.
Ask questions.

Where is the bomb?

What does the bomb look like?

When will the bomb explode?

Why?

Pay attention to the caller's speaking style and tone of voice.

Are there any dialects or other distinctive features in his speech?

Is he or she agitated?

Does he read the message from the paper?

After the call, report it to 112. Follow the instructions given by the authorities.

Public warning signal

The public warning signal is a one-minute-long ascending and descending tone or a warning announcement by the authorities. The length of the ascending tone is 7 seconds. The public warning signal means an immediate danger threatening the public.

The All Clear signal is a one-minute-long monotonous signal. It is an announcement of the threat or danger having passed.

Act in the following way after you've heard the public warning signal

Proceed indoors. Close doors, windows, ventilation holes, and air conditioning devices.
Turn on the radio and wait for instructions.
Avoid using the phone to prevent telephone lines from getting jammed.
Do not leave the area unless urged to do so by the authorities.

Gas hazard

Public warning signal in danger situations concerning gas

Do the following

If you are indoors and can smell gas:
- stay inside, get to the top floors and listen for further information on the radio
- place a wet cloth over your mouth and breathe through it
If you are outside when you smell gas but are not able to get indoors:
- hurry into side wind from underneath the gas cloud
- try to get as high as possible, for example to the top of a hill

Additional information on taking cover from gas

Switch off air conditioning devices and close doors and windows tightly.
You can also close or tape inside doors and stay in upwind areas.
If you smell gas you can breathe through a moist and spongy cloth.
The authorities will announce on radio or with vehicles with loudspeakers when the gas cloud has dispersed. Ventilate indoors well after the event.

Radiation hazard

A public warning signal is given upon the threat of radiation.

Go inside.

Close doors, windows, ventilation holes, and air conditioning devices.
The centre and basement of the building are the best places to take shelter. Take iodine tablets only when advised to do so by the authorities (there should be two iodine tablets per person).

Avoid moving outside

Additional instructions
You will get additional information from your city's rescue authorities, from broadcast media, and from Yle's (the Finnish Broadcasting Company's) Teletext page 867. You can also find information from the Finnish Radiation and Nuclear Safety Authority's website www.stuk.fi and the website of the rescue authorities www.pelastustoimi.fi.

Blackouts

In the event of a power cut, the safety lights will remain on.

Action during a power cut

Electricity is down in the operating premises, but the lights of public areas are still working

If possible, check the fuses in the operating premises' own electrical switchboard.
If the problem was not solved, contact property maintenance (tel. 0205305700).

Electricity is down in both the operating premises and the public areas

Use a flashlight
Direct others, if so needed.

Civil defence

This property does not have its own civil defence shelter. The property is part of the general civil defence district. Rescue operations are dependent on regional population protection. Rescue operations are also prepared to operate in exceptional conditions. Core tasks are detecting threats and warning about them and maintaining population protection possibilities, as well as taking care of rescue operations. The objective is the most efficient operation possible in accident situations under exceptional circumstances. The authorities will instruct on moving into civil defence shelters when so required.

Storing movables

Storage of different kinds of objects may lead to a hazard of fire starting or spreading, the prevention of safe exit in an emergency situation and increased difficulty in extinguishing the fire.

The building's exit hallways and staircase areas must be kept walkable and clear of any obstacles.

Exit corridors, staircases, inside hallways, attics, and storage area passages

It is not permitted to store any items.

Loft spaces

Do not store easily flammable material.
Storage of flammable liquids (e.g. liquefied gas and petrol) prohibited.

Under or near buildings

It is not permitted to store flammable material or other goods by the walls of the building, e.g. garbage containers, piles of cardboard, or transportation trays

Attention!

The rescue authorities can permit single case exceptions, for example for storing a larger amount or allowing storage in a different place or limit storing, if safety requires that

Thank you for reading the document.

Kupittaan paviljonki

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